Working for manufacturer engineering couple years. Sharing the manufacturing experience, skill, DFx, design, and information. Be care of this blog is personal share and content may not be 100% correctly.
This is an example that implement TRQDCE form for vendor survey.
TQRDCE Introduction:
The company’s approach to establishing and maintaining long-term working relationships involves creating and monitoring mutual performance expectations and measurements. The use of performance metrics, constructive feedback, and prompt corrective action by both the supplier and customer is essential for achieving continuous process improvement.
To enable customers to measure our suppliers, we have developed the TQRDCE (Technology, Quality, Responsiveness, Delivery, Cost, and Environmental) review. It is crucial for suppliers to maintain a competitive advantage by providing materials of the highest quality and lowest total cost, with the best delivery, responsiveness, and technology available. The TQRDCE review is a tool that measures and communicates a supplier’s performance, and assists the company in determining their position in future business relationships.
This review is being provided two weeks in advance of our scheduled meeting with [SUPPLIER] on [DATE] at [LOCATION]. it should be shared with the appropriate personnel at [SUPPLIER] with a focus on the development objectives. it is company’s expectation that [SUPPLIER] come to the review with a written action plan that addresses all the development objectives listed on the review.
This action plan, which should identify specific actionable plans with owners and due dates, will serve as the focus for the majority of discussions on [DATE]. Progress against these plans will be reviewed on a regular basis (quarterly at a minimum) – towards the continuous improvements in TQRDCE criteria. [SUPPLIER] is also encouraged to add items of feedback for customer that could enable [SUPPLIER]’s ability to respond.
Communication/Introduction of Market technology Trend to customer.
Cost, Quality, yield
QUALITY
Maximum Value
Points Earned
Part 1: Quality Criteria (if QSA done)
Notes
75
Certified to process control Level 1. QSA
15
Cpk exceed 1.33 for critical parameters (1~3)
10
Fit-To-Use (Design for Quality)
Critical parameter
Maximum Value
Points Earned
Part 2: Quality Criteria (if no QSA done)
Notes
40
Process Control
Defined and complemented process controls with process meeting target Cpk 1.33 on process control dimensions (1~3)
Control dimensions correlated with established criteria dimensions (Fit-For-Use)
Control charts specified and implemented on critical parameters specified by customer.
Documented process for integrating latest drawing/specification into manufacturing process.
20
Incoming Material
Material Inspection/Audit process is adequate.
Material variation communicated
20
Equipment & Maintenance
Preventive maintenance schedule established and maintenance for all equipment where appropriate.
Calibration records maintained.
Critical parameter
20
Continuous Quality/Reliability Improvements
Continuous improvement plan in place to address quality and reliability improvements with goals and dates.
Root cause analysis made and corrective action taken to meet goals
Metrology process in place to ensure targeted results.
Corrective action system to address quality, reliability & custom complain.
RESPONSIVINESS
Maximum Value
Points Earned
Part 2: Quality Criteria (if no QSA done)
Notes
20
Responds to customer questions and inquires within 24 hours, responds to quotations within 5 working days, and demonstrates flexibility with order change.
New Po & PO rescheduled conformation with 2 working days.
20
Supplier had the flexibility in its manufacturing capacity to comply with customer unexpected sudden increases or decreases in its requirements at no additional cost.
15
Notification customer of potential delivery or quality problem with sufficient lead-time to avoid manufacturing or development disruptions.
15
Response to customer initiated process and material changes within agreed upon time frames
15
Documents responses to identified problem and corrective action requests.
15
Meet customer stated turnaround time for disposition of rejected material.
DELIVERY
Maximum Value
Points Earned
Part 2: Quality Criteria (if no QSA done)
Notes
75
On time delivery.
15
Lead-time meets current goal.
10
Follows shipping instructions (quality and carrier) or provides advantage request for changes.
COST
Maximum Value
Points Earned
Part 2: Quality Criteria (if no QSA done)
Notes
50
Cost reduction programs are in place to meet cost reduction goal.
50
Complete cost breakdown provided for each product manufactured.
The company’s approach to establishing and maintaining long-term working relationships involves creating and monitoring mutual performance expectations and measurements. The use of performance metrics, constructive feedback, and prompt corrective action by both the supplier and customer is essential for achieving continuous process improvement.
Leave a Reply